Twelve kinds of work in four groups, numbered so you can point to the one you need.
The work the company is best known for. In North Texas the water heater is often in the attic or up a flight of stairs, which is where care matters most.
When a tank starts to leak, it cannot be repaired, and in North Texas it is often sitting above a ceiling. We remove the old heater and install the new one with the pan, drain line, relief line, shut-off and connections it should have, and we protect the floors and stairs on the way in and out.
Not every problem means a new heater. Heating elements, thermostats, igniters, relief valves and supply connections can usually be repaired. We tell you plainly which side of the line your heater is on, and what its age and condition say about the money you are about to spend.
A tankless heater gives hot water for as long as you need it and frees up the attic or garage. It also asks more of the house: a correctly sized gas line, proper venting, and regular descaling in hard water. We go through what your home needs before you commit to one.
Hard North Texas water leaves scale in heaters, fixtures and appliances. Treating it at the point where it enters the house protects everything downstream.
A softener removes the calcium and magnesium that leave scale in water heaters, on shower glass and inside appliances. Many newer homes here already have a softener loop in the garage. Where there is none, we plan the connection, the drain and the outdoor faucets that should stay on untreated water.
A softener deals with hardness. A filter deals with taste, odor, chlorine and sediment. We install whole-house filters where the water line enters the home and drinking-water systems under the kitchen sink, and we explain what each one does and does not remove.
Everything that runs downhill and out of the house, from a slow kitchen sink to a main line that has stopped.
A drain that is slow again a month after it was cleared has something wrong further down the line. We clear the stoppage, then tell you what we found, so you know whether it was grease, hair, a foreign object or a pipe that needs attention.
When more than one fixture backs up at once, or the shower fills when the washing machine drains, the stoppage is in the main line. We work from the cleanout to open the line, and we tell you if roots, a sag in the pipe or a broken section is the reason it stopped.
The parts of the plumbing you use every day, and the lines behind the wall that feed them.
Hard water is rough on moving parts. Cartridges stiffen, aerators clog and shut-off valves seize. We rebuild good faucets, replace worn ones, and fit new shut-off valves and supply lines at the same visit so the job does not have to be done twice.
A running toilet can waste hundreds of gallons a day without making a sound you would notice. We replace worn fill valves, flappers and seals, reset toilets that rock or leak at the floor, and install new toilets when a repair no longer makes sense.
A stain on a ceiling, a wet cabinet floor, a water bill that jumped. We trace the leak to its source and repair the pipe or fitting, and we check the house pressure while we are there, because high pressure is behind a good many repeat leaks.
Moving a sink, adding a bathroom or turning a tub into a shower means new supply, drain and vent lines that have to be right before the wall is closed. We do the rough-in and the finish plumbing and work with your contractor’s schedule.
In Texas, gas piping inside a home is plumbing work and must be done under a plumbing license. We install and repair gas lines to water heaters, ranges, dryers, fireplaces and outdoor kitchens, and every line is pressure tested before it goes into service. If you smell gas now, leave the building and call your gas utility or 911 from outside before you call anyone else.
Before you call
For a water heater, look for the rating plate on the side of the tank. It gives the brand, the size, gas or electric, and the date it was made. Tell us that, and where in the house the heater sits, and we can usually tell you what to expect before anyone gets in the truck.
Water on the floor, or a gas smell?
Burst pipe or leaking water heater: close the main water valve. In most North Texas homes it is in a small covered box in the front yard or flower bed, between the meter and the house; many newer homes also have one in the garage. Then call (940) 510-7033.
Smell gas: leave the building and call your gas utility or 911 from outside. Do not look for the leak or try to fix it yourself.
Tell us what the plumbing is doing. A licensed Texas master plumber gives you a straight answer and does the work properly, in Aubrey and across northern Denton County.
(940) 510-7033